Returns & Exchanges Policy
At CSR Building Supplies, we are committed to providing high-quality materials for your home projects. If you are not completely satisfied with your purchase, you may return eligible items in their original condition within 30 days of delivery.
Initiate Your Request
Contact our customer service team with your order number and details of the building supplies you wish to return to receive a Return Authorization.
Prepare the Materials
Ensure all items are in their original packaging, unused, and undamaged to qualify for a full refund or exchange.
Ship or Drop Off
Securely pack your items and ship them to our designated warehouse or bring them directly to our local storefront with your original receipt.
Inspection and Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing